MediateOne, LLC

Cancellation Policy

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Cases In Galveston/Houston Cases Outside Galveston/Houston

For Cases in Galveston/Houston

If written notification is received that a case is cancelled or rescheduled after the confirmation letter outlining date, location and starting time for the mediation and invoice have been sent out to the parties, a cancellation fee of $250.00 will be charged to the responsible party(s).

If a case is cancelled within 10 working days of the hearing date, a cancellation fee of $500.00 will be charged to the responsible party(s).

If a case is cancelled after traveling to the mediation site, and/or on the date of the hearing, the responsible party(s), will be charged $1,000.00.

This policy is necessary because as your mediator, a commitment is made to block out the necessary date and time for each hearing.  Out of pocket expenses are incurred as well.  If a case is cancelled or rescheduled on such short notice, the mediator's time is lost.

Inability to obtain Medicare or ANY lien information will not result in a waiver of cancellation charge.

Please note these are general guidelines, and exceptions will be made regarding such occurrences involving illness, trial settings, etc.

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For Cases Outside Galveston/Houston

If written notification is received that a case is cancelled or rescheduled after the confirmation letter outlining date, location and starting time for the mediation and invoice have been sent out to the parties, a cancellation fee of $250.00 will be charged to the responsible party(s).

If a case is cancelled within 10 working days of the hearing date, a cancellation fee of $500.00 will be charged to the responsible party(s).

If a case is cancelled after traveling to the mediation site, and/or on the date of the hearing, a fee of 100% of the flat fee per party rate for the hearing and all expenses incurred will be charged to the responsible party(s).

This policy is necessary because as your mediator, a commitment is made to block out the necessary date and time for each hearing.  Out-of-pocket expenses are incurred as well.  If a case is cancelled or rescheduled on such short notice, the mediator's time is lost.

Inability to obtain Medicare or ANY lien information will not result in a waiver of cancellation charge.

Please note that these are general guidelines, and exceptions will be made regarding such occurrences involving illness, trial settings,etc.

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